Faqs

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If you have any questions about one of our services, please simply fill our form and we will answer you as soon as possible.
 
Dear client, to book this service, please use our online form, call us on 022 3 202 202 or write us an email at info@taxis.ch
 

Any questions ?

  • Do you have permission to cross the border ?

    Yes, provided that part of the ride is done in Switzerland.
  • Did you accept the cash in euro, usd dollars or other currencies ?

    Yes, we accept them upon request.
  • When must I pay for the transfer service ?

    The payment must be made at the end of the ride, directly to the driver.
  • Can I take my pet with me, inside the car (dogs, cats, rabbits...) ?

    Yes, we can transport your pets, provided you inform us upon your confirmation, mentioning the type of animal.
  • Do you accept credit cards ?

    Yes, we accept several diferente types of credit cards, but you must previously inform us when you contact the call center.
  • How can I know the price to be paid for a specific transfer ?

    You can know the exact price to be paid by contacting our call center.
  • Do you accept invoicing of transfer services with prolonged payments ?

    Yes, we accept but only for established companies in Switzerland through a previous contact and mutual agreement with us.
  • Do you provide the services of professional women drivers ?

    Yes, we have professional feminin licenced drives that can provide services in diferente types of vehicles.
  • What are the extra tax rates for luggage ?

    A suitcase with the maximum weight up to 30 Kgs, the extra cost is CHF 1,50. A suitcase that weighs over 30 Kgs, the extra cost is CHF 3,00.

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